What is SMART Conversations®?
SMART Conversations® is a facilitated training that builds advanced communication skills resulting in increased organizational effectiveness – one conversation at a time. Our principles, concepts and skills create the “psychological safety” needed to foster inclusivity and create best places to work. Once you have the common language of SMART Conversations® in place, your teams will get things done more easily, get along, be authentic, demonstrate respect, strengthen trust and stay. When your culture lives and breathes the four core conditions of SMART Conversations®, everything is possible.
1. Shared Meaning – are we talking about the same thing?
2. Authenticity – are we being ‘real’ with one another?
3.Respect – Are we demonstrating respect by listening to all perspectives?
4. Trust – are we willing to extend trust to each other?
How would your organization benefit if your teams were performing at peak levels consistently?
How do you position your organization to deliver and sustain team effectiveness? What is the organizational value of attracting and retaining top talent?
We can ensure that you produce these organizational benefits by teaching you what SMART Conversations® are and how to have them. Whether your organization is in the private, public, or non-profit sector, our specialized facilitated training is a platform for culture transformation and a practical results-based tool to significantly:
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Workforce Training Fund Program
The Express Program provides employers fast, simple access to grant-funded training, helping businesses in Massachusetts respond to emerging needs.
10:00 - 12:00
The Lecture ''Achieving Goals''
12:00 - 14:00
The Lecture ''Business Planning''
15:00 - 17:00
The Lecture ''Earnings Increase''
What’s different about SMART Conversations®?
Unlike other communications programs, SMART Conversations® gives people a valuable toolkit that revolves around five principles. Why is that important? Difficult situations require cool heads that manage the tendency to go into “avoid” or “attack” trigger styles. By applying the principles of SMART Conversations®, you are always prepared to go into a conversation with the skills you need to have a productive outcome. That is why SMART Conversations® is, well, smart and practical. You don’t need to memorize a litany of acronyms to apply in different situations. Our engaging principle-based—rather than situation-based—formula empowers you to respond with candor and compassion—even in the heat of the moment.